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Trafford Co-ordination Centre

Ground Floor

Crossgate House


M33 7FT

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*The Trafford Co-ordination Centre is managed and provided by DXC Technology on behalf of Trafford Clinical Commissioning Group

© DXC Healthcare | 2016

More than putting out fires

December 15, 2016

When a fire engine pulls up outside your neighbour’s house it doesn’t always mean the chip pan is on fire, the cat’s stuck up a tree or someone is locked in the bathroom. They could be there to carry out a Safe and Well visit.

The Greater Manchester Fire Service already visits over 60,000 homes each year to fit smoke alarms and give fire safety advice but now firefighters are trained to identify risks on a wider range of issues, including health, wellbeing and crime prevention. They can also give advice on falls prevention, cold homes, social isolation and flu inoculations.

To support this initiative the Fire Service has partnership agreements in place with a variety of health and social care services, which means that if they spot that a more specialist approach is needed they are able to refer out to other organisations like Age UK, Trafford Housing Trust and Trafford Children’s and Families Wellbeing Service. These organisations can also request a Safe and Well visit from the Fire Service on behalf of their service users.

The Trafford Co-ordination Centre is one of the most recent organisations to partner with the Fire Service, providing the TCC with a valuable resource to help keep patients safe and well in their own homes.

The Chairman of Greater Manchester Fire and Rescue Authority, Councillor David Acton, tells us that “over the last 10 years we have seen accidental fires fall dramatically as a result of the early intervention our staff have carried out by providing fire safety advice and fitting smoke alarms. We want to use our skills and expertise to help save lives in other ways by working even more collaboratively with our health and social care partners.”

This collaborative approach is another example of how Trafford is pulling its services together to provide more joined up care within the area and provide residents with exactly the right help and support that they need at the right time.

If you wish to arrange for a Safe and Well visit you can call 0800 555 185, Monday to Friday, 9am – 5pm or complete the referral form on our information page.


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